a-TaylorMade upgrade for your homeaffordable, high-tech energy-efficient windows and doors
Why customers value a-TaylorMade Window … in their own words.
Ever since Lee Taylor founded a-TaylorMade Window as a manufacturer and installer of windows in 1972, the company has focused on attaining complete customer satisfaction through methodical project management. We have more vinyl window experience than just about anyone in the Bay Area. In 1989, three years after IBM systems engineer Steve Kenyon purchased the company, a-TaylorMade Window began manufacturing vinyl windows. In 1999, a-TaylorMade Window discontinued the manufacturing of both their aluminum and vinyl windows due to the rapid changes in the window industry, and focused attention on the installation side of the business, by expanding their lines of window and door options from other manufacturers. Steve’s wife, Cathy, joined the a-TaylorMade Window organization as office manager in 2003.
From the experiences of these customers of ours, in their own words, you’ll learn a bit more about what you can expect when you choose a-TaylorMade Window to improve your home.
We’d love to add your name to the list of satisfied a-TaylorMade Window customers.
That’s just a sampling of the correspondence we’ve received during recent years. We have received many more cards, letters and e-mail messages from happy customers — too many to include here. But our list of satisfied customers won’t be complete without you.
September 2009 We were very impressed with the installation crew. They were diligent workers. The experience was pleasant, from Steve to Cathy to the crew. Beautiful workmanship. Virginia C., Walnut Creek
October 2009 I am very impressed with your company. Your professional approach to the planning and administration of my window and door replacement was excellent. Your employees were very efficient, responsible, careful, and responsive to any special requests I made of them. Several other owners in the building have commented on how efficient your people were, and they are thinking of having you bid on their window replacement. I will certainly actively recommend your company to anyone I hear of wanting their windows replaced. Tom P., Oakland
December 2010 We are quite happy with the quality of your installers and their workmanship. Their attention to details was excellent. We didn't realize how much labor-intensive finishing was required. The job supervisor periodically checked and inspected the work of each of the other workers. He also instructed both of us on the operation of the features of the windows and doors, such as secure locking. He even instructed us on how to fill out, address and stamp the warranty card to be returned to Simonton; very thorough worker. All workers were quite meticulous in finishing the windows (cutting to exact fit, caulking carefully and wiping excesses, washing the windows inside and outside). And when everything was finished, they cleaned up after themselves, vacuuming in the house and sweeping and washing the deck. Good workers!!! Frank K., El Sobrante
December 2011 Excellent in all respects. Windows look like they were originally designed for the house. Installers were pros, on top of everything. Richard B., Oakland
March 2012 Your crew did a great job — on time, worked very hard. Cleaned up [after] themselves, polite and professional! They were great to work with — answered all questions, professional, personable, honest. Cathy was a joy to work with, and Steve came out to answer last-minute questions. Great guy. Becky G., Point Richmond
March 2013 I really appreciate talking with Cathy on the phone. I enjoy her consistency, follow-through, and friendly voice and manner. Also for the rest of the staff — it is really great to work with the same people over many years. Margret E., Oakland
May 2014 The a-TaylorMade Window installers were very professional in their work and knew their products, tools and equipment. We enjoyed having them around during the installation process. Great ambassadors for your company. Russ M., Fremont
June 2014 Love your team. The whole crew has been professional, courteous, prompt, knowledgeable, and just downright nice. We had a few things they needed to come back to fix, and they were happy to do. So happy we went with you guys. Kim F., Oakland
July 2014 The installation crew was very courteous and clean. They were very considerate, especially with children. Hilary T., El Cerrito
March 2014 Fast and fabulous, as usual. Penny W., Petaluma
July 2015 Excellent work crew! We are very satisfied with the work done and are eager to share with the neighbors. Courteous and professional, I give a 10 out of 10. Thank you. Michael F., Concord
August 2015 The staff was very good at checking and keeping our home very clean. We are happy with the quality of work and love our new windows. Isabel G., Richmond
September 2015 Fantastic service. Very clean, professional, and on time. Great team – all very friendly and courteous. We are so happy with the service we received from your company. Michelle S., Alameda
November 2015 Excellent job. The foreman and workers were outstanding and very considerate. They kept everything clean and explained everything that they were doing. Elaine G., Oakland
December 2015 Thank you. Love the windows – love the attention to detail and care with our home and our possessions. Kay R., Oakland
December 2015 Thank you for making the experience such an outstanding positive. The courtesy and exemplary customer service that was provided was truly appreciated. Derek L., Albany
February 2016 Installers were very considerate and patient with the animals in both units. Kathleen M., Albany
September 2016 The experience with your company was excellent from the initial phone call, scheduling the contacts for the estimate and the window installation, and the installation by the installers. All was handled professionally with consideration and respect for the homeowner and the job site! Thank you! Shirley M., Orinda
October 2016 This was a complicated job, but I think you’ve been able to make it work very well. The window looks beautiful and an excellent outcome with the copper roof. Happy to recommend your company to potential clients. Gail F., Kensington
October 2016 I love my windows. The crew was courteous and cleaned up after finishing for the day. The house was a whirlwind of activity as the normal scene for any remodel or installation. The men make it tolerable as they were professional. Betsy L., Piedmont
June 2017 What a wonderful owner, office staff, crew. Everyone was so kind to me. Thank you to each and everyone of you. And Steve, thank you for finding Ted for me. You really worked as a team. Jackie H., El Cerrito
August 2017 Great install, and those who did the install were extremely friendly. I love the new windows, and all the service was extremely professional. All for a reasonable quote. Christine R., San Francisco
October 2017 Very pleasant workers. Did a great job! Bill was also great to work with and was sure that I understood all steps. Ana was most helpful several times! Installers left everything was they found it! Wilma W., Pinole