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5 Qualities to Look for in Your Replacement Windows Contractor in Mill Valley, CA

Getting the right replacement windows for your Mill Valley home begins with choosing the right window company or contractor. You will find that there are numerous window companies that serve Mill Valley, and finding one that will not only have the highest quality windows for your home, but that will make you feel comfortable and not pressured to make a decision as soon as possible, it may seem almost impossible to do.

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However, thanks to the Internet, you can find out a lot about a variety of different companies, regardless of whether they sell replacement windows, cars, or anything else that you are looking for.

Replacement window contractors are a bit different than other companies because those replacement windows will be with you in your home for at least the next 15 to 20 years. That means you deserve to make the right decision for your home and family.

Below are five qualities that you should look for in a replacement window contractor. Depending on your personal preferences, you may find some of these qualities not really all that important, or you may decide that they are all essential for you.

1. Experience.

Nothing beats experience when it comes to helping customers choose the right products for their home, family, and budget. Some window contractors and companies don’t have a significant amount of experience, but they will make it appear as though they do. You want to choose a company that has been around for a long time. You want to choose a company that will be able to answer any and all questions you have with regard to replacement windows.

Experience is also going to be important when it comes to the various brands of windows that they offer. More experienced window companies will have a pretty good idea of the quality and value of different windows from across the country. They will generally choose the highest quality windows to offer their customers. Experienced companies will also know how to deal with the manufacturers in the most effective manner so that they can offer their windows for the best possible price.

2. Patience.

You deserve to be working with the company that has a lot of patience for their customers. This isn’t like shopping for a necklace as a gift for a friend. It’s not like shopping for car. The last thing you need is to feel pressured into purchasing replacement windows until you are absolutely certain you’re going to be satisfied with your decision.

However, certain companies will rely on slick tactics to try to get you to make a decision as soon as possible. “I just have to tell you that this sale is going to end any day now.” That is an example of a tactic that is used far too often to pressure customers into making a decision as soon as possible. If you think that a sale is dependent on making a decision within the next day or two for replacement windows, then you should go to a different company.

3. Integrity.

Integrity refers to how well they treat their customers not only during the process of shopping for replacement windows, but during the installation and after they are installed. Integrity means that the company stands behind the products and services that they offer and have a quality reputation.

You can ask friends and neighbors about who they have used if they have purchased replacement windows recently. Or you can go online and look at various reviews that previous customers have posted about the company. This should give you a general idea about their integrity.

4. Support.

Customer support is always important. However, most people assume that once the replacement windows are installed, that is going to be the end of the relationship. That’s not true.

There could be a dozen questions that you have about your windows, their functionality, or other issues long after they are installed. You deserve to have a company that is responsive to you, willing to sit down and explain things to you and answer questions, or even come out and evaluate a potential problem with those windows. You shouldn’t have to try to jump through hoops just to get them to respond to you.

5. Licensed installers.

When it comes to installation, you want to make sure that the installers who come to your home to put those windows in are not only licensed, but that their licenses are current in the state of California.

There are far too many independent contractors who will either use another contractor’s license or fail to keep their license current. You can easily check a contractor’s license by contacting the state of California and verifying the number is not only theirs but that it is also current.

You also want to make sure that any company you choose is insured and bonded for installation. Even though installers are generally experienced when they work for a specific window company, anything can go wrong at any time. It may not even be the installer’s fault, but mistakes do happen.

If a company is not insured or bonded and injury or damage occurs in your home, that can end up being a major headache for you for years to come if you have to get into litigation.

The company that is licensed, insured, and bonded will generally have high quality standards and demands of their employees, including their installers.

If you want to cut to the chase and choose one of the best window contractors in the area that serve Mill Valley, choose a-Taylor Made Windows today.

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    • We were very impressed with the installation crew. They were diligent workers. The experience was pleasant, from Steve to Cathy...
      Virginia C., Walnut Creek
    • I am very impressed with your company. Your professional approach to the planning and administration of my window and door...
      Tom P., Oakland
    • We are quite happy with the quality of your installers and their workmanship. Their attention to details was excellent. We...
      Frank K., El Sobrante
    • Excellent in all respects. Windows look like they were originally designed for the house. Installers were pros, on top of...
      Richard B., Oakland
    • Your crew did a great job — on time, worked very hard. Cleaned up [after] themselves, polite and professional! They...
      Becky G., Point Richmond
    • I really appreciate talking with Cathy on the phone. I enjoy her consistency, follow-through, and friendly voice and manner. Also...
      Margret E., Oakland
    • The a-TaylorMade Window installers were very professional in their work and knew their products, tools and equipment. We enjoyed having...
      Russ M., Fremont
    • Love your team. The whole crew has been professional, courteous, prompt, knowledgeable, and just downright nice. We had a few...
      Kim F., Oakland
    • The installation crew was very courteous and clean. They were very considerate, especially with children.
      Hilary T., El Cerrito
    • Fast and fabulous, as usual.
      Penny W., Petaluma
    • Excellent work crew! We are very satisfied with the work done and are eager to share with the neighbors. Courteous...
      Michael F., Concord
    • The staff was very good at checking and keeping our home very clean. We are happy with the quality of...
      Isabel G., Richmond
    • Fantastic service. Very clean, professional, and on time. Great team – all very friendly and courteous. We are so happy...
      Michelle S., Alameda
    • Excellent job. The foreman and workers were outstanding and very considerate. They kept everything clean and explained everything that they...
      Elaine G., Oakland
    • Thank you. Love the windows – love the attention to detail and care with our home and our possessions.
      Kay R., Oakland
    • Thank you for making the experience such an outstanding positive. The courtesy and exemplary customer service that was provided was...
      Derek L., Albany
    • Installers were very considerate and patient with the animals in both units.
      Kathleen M., Albany
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      Shirley M., Orinda
    • This was a complicated job, but I think you’ve been able to make it work very well. The window looks...
      Gail F., Kensington
    • I love my windows. The crew was courteous and cleaned up after finishing for the day. The house was a...
      Betsy L., Piedmont
    • What a wonderful owner, office staff, crew. Everyone was so kind to me. Thank you to each and everyone of...
      Jackie H., El Cerrito
    • Great install, and those who did the install were extremely friendly. I love the new windows, and all the service...
      Christine R., San Francisco
    • Very pleasant workers. Did a great job! Bill was also great to work with and was sure that I understood...
      Wilma W., Pinole
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